Payment & Order
All payments are collected through PayUMoney which is our payment gateway. All orders are protected under Buyer Protection Guidelines of PayUMoney. For more details, please visit https://www.payumoney.com
To revise or cancel your order, please contact us at contactcuddlecare@gmail.com within 6 hours after placing order.
Note: We won’t be able to revise or cancel an order already dispatched. Orders once dispatched will be treated in accordance with our Return policy.
Shipping & Tracking
Orders will be shipped within 2-3 business day upon receiving. A tracking number will be available in your email. The orders are supposed to reach your door in the next 7-10 days. You may track the status of the parcel via the tracking number provided in email. You are free to contact us for any further information.
Note: Shipping estimates are from day of shipping not from day of ordering. Customers are responsible for lost due to wrong shipping information
Return/Exchange Policy
Return & Exchange- Within 3 days of receipt of product (s)
When possible, please return items using the same packaging in which you received them. All items must be returned complete in original unworn condition and with all original parts/documentation Please contact us for returning address before sending the items back, No returns will be accepted without prior authorization.
Refund will be in process after receiving returns Notes: Shipping charges are not refundable. Refunds would be only in form of CuddleCare Cash Coupon which can be used anytime or are transferrable. Cash coupons cannot be exchanged for cash.
For all COD order, 70rs additional would be deducted from the amount besides shipping at the time of refund.
Modifications
CuddleCare reserves the right to modify this Web Site, and the rules and regulations governing its use, at any time. Modifications will be posted on the Web Site, and users are deemed to be apprised of and bound by any changes to the Web Site. We may make changes in the products and/or services described in this Web Site at any time.